The Lexus Guest Experience

Choosing the right luxury vehicle starts with deciding on a brand. Whether you’re drawn to Lexus for its design philosophy or its superior craftsmanship, you’ll find that the perks don’t stop with the vehicles themselves. Thanks to the Lexus Guest Experience, every part of Lexus ownership is a joy.

Complimentary maintenance

Keeping up with routine vehicle maintenance is incredibly convenient with your new Lexus. Each new model comes with the first and second standard service visits on the house. Just bring your vehicle into Jordan Lexus of Mishawaka at six months/5,000 miles and 12 months/10,000 miles and we’ll take care of the rest.

Loaner vehicles

Scheduling service can be a hassle, especially when you have to interrupt your busy life and go without your car for a day. With a new Lexus model, this won’t be a problem. As long as you confirm availability when you schedule your service appointment, you can enjoy a complimentary loaner vehicle to use while yours is in the shop.

Lexus Enform Service Connect

Some Lexus models take keeping up with service to the next level with the Lexus Enform Service Connect. This feature monitors your vehicle’s service schedule and will remind both you and your dealer when maintenance is due.

24-hour roadside assistance

You can’t always plan when service will be needed. In the event of something unexpected, you’ll be prepared with the 24-hour roadside assistance included with new Lexus models. Simply request service with the Lexus app or by calling 1-800-25-LEXUS.

Dealership amenities

Servicing at Lexus dealerships isn’t just about taking great care of your vehicle. The Lexus Guest Experience is not complete unless you feel at home in your dealership. Each Lexus dealership is equipped with the amenities you need to stay comfortable while you wait, like complimentary Wi-Fi, refreshments, and comfortable seating areas.

Here at Jordan Lexus of Mishawaka, we know how important our customers are and we want every experience to be your best. Contact our team if you’ve got any questions about the Lexus Guest Experience.