We are proud to announce that our dealership has been awarded the Elite of Lexus. This prestigious honor is only granted to some locations who meet the rigorous criteria. Our dealership is honored that we are one of the exceptional Lexus dealerships who meet those extra high standards. Learn more about how Jordan Lexus secured this award today.
How Jordan Lexus of Mishawaka Won the Elite of Lexus
To earn this award, our team not only prioritized customer service, but strived to offer repair and maintenance services that were beyond reproach on top of an extensive inventory selection and a luxury experience at our location. Jordan Lexus strives to go above and beyond for our customers. We are ecstatic that we have been recognized as a dealership that works hard to bring clients an exceptional standard, as evidenced by the fact that many of our shoppers visit us from around the Michiana area and beyond. From our new Lexus inventory to our reliable service center, our team prides itself on elevating your shopping experience from the moment you reach out to us to long after you leave our lot near South Bend.
Award Criteria
To earn the Elite of Lexus award, our certified Lexus dealership near Elkhart had to meet high standards across several aspects of customer care. Only a few Lexus locations are chosen each year based on quality and performance metrics that are designated by the Lexus brand. To qualify, a Lexus dealership must:
- Meet new and L Certified inventory sales targets
- Meet sales efficiency targets
- Satisfy service repair order goals
- Participate in the Lexus Customer Convenience System
- Have a Lexus Diagnostic Specialist on staff
- High markings on Customer Overall Satisfaction Surveys
- Have luxurious and high-quality dealership facility standards
- Be above the national benchmark for program service retention
Plan Your Visit to Our Award-Winning Lexus Dealership Online
If you’d like to learn more about our award-winning standards or enjoy the benefits from our world-class team, please contact us online to plan your visit. Through our form you can schedule a service appointment, arrange a test drive, or ask any questions you may have. We look forward to hearing from you and seeing you at our dealership near Granger soon.